It’s official. The Internet has changed the way people handle their day-to-day business, including their financial life. It’s gone from customer service to self-service, with more and more people helping themselves to online options. This is good news for credit unions and banks since online services reduce paperwork and staff, plus give customers more freedom to manage their personal accounts.
These days, credit union member-owners and bank customers can access their financial records 24 hours a day, 7 days a week. Whether looking up an account balance or reviewing the image of a cashed check, these Internet users are easily navigating through credit union and banking websites and taking advantage of their features and benefits.
One of the best features of online banking features is the ability to electronically pay bills, including credit cards and mortgages. Users can set up automatic payments, set up single payments up to one year in advance, and receive alerts when payments are due. In addition, credit union member owners and banking customers can keep track of their payments using the online system. This saves time and eliminates the need to file paperwork.
Credit union member-owners and banking customers using online services can also transfer money from one account to another, and even from one financial institution to another. Many can also order checks, place stop payments on individual apply for loans online and set up their service to send alerts regarding accounts and loans.
SOFCU Online is a FREE Internet-based financial services system for member-owners of this Oregon-based credit union. With SOFCU Online, member-owners can make speedy account transactions and inquiries 24/7 from the comfort of their home and office, or while on the go.
To make the online banking experience better, SOFCU has created a video demonstration (http://www.orcc.com/products/integratedbank_video/V6/interface.html) , showing the steps to paying bills using the credit union’s online bill paying system.